GDPR Privacy Policy

This GDPR Privacy Policy explains how Auravivane (hereinafter referred to as “we”) collects, uses, stores, and protects personal data when you visit or make purchases through our online store. We are committed to handling personal information responsibly and transparently.

1. Scope of This Policy

This policy applies to personal data collected through our website, including browsing activities, order placement, customer inquiries, and communication with our store. It covers how data is processed when users interact with our online shopping services.

2. Personal Data We Collect

Depending on how you use our website, we may collect the following types of information:

• Contact details such as name, email address, phone number, and delivery address

• Order-related information including order numbers, transaction references, and purchase history

• Payment-related identifiers required to complete transactions (payment details are processed securely and not stored in full)

• Technical data such as IP address, browser type, device information, and website usage data

• Communication records when you contact our support team

3. Purpose of Data Processing

Our store processes personal data only when necessary and for legitimate purposes, including:

• Processing and fulfilling orders

• Managing payments, refunds, and cancellations

• Providing customer support and responding to inquiries

• Improving website functionality and user experience

• Ensuring website security and preventing misuse

4. Legal Basis for Processing

Personal data is processed based on one or more of the following grounds:

• Performance of a purchase or service request

• Compliance with applicable data protection obligations

• Legitimate interests related to operating and improving our online store

• User consent, where required for specific data activities

5. Data Storage and Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Data is securely stored and protected using appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse.

6. Data Sharing and Disclosure

Our store does not sell personal data. Information may be shared only when required to:

• Complete order processing and payment handling

• Support logistics and delivery services

• Comply with lawful requests or obligations

All data sharing is limited to what is strictly necessary.

7. Your Data Protection Rights

Under applicable data protection principles, users have the right to:

• Access personal data held by our store

• Request correction of inaccurate or incomplete information

• Request deletion of personal data where applicable

• Restrict or object to certain data processing activities

• Request a copy of personal data in a structured format

Requests related to these rights can be submitted by contacting us directly.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure proper functionality, analyze site performance, and enhance user experience. Users can manage cookie preferences through their browser settings.

9. Data Security Measures

We implement reasonable security safeguards to protect personal data against unauthorized access, alteration, or disclosure. While no system can guarantee absolute security, our store continuously reviews and improves data protection practices.

10. Policy Updates

This GDPR Privacy Policy may be updated periodically to reflect changes in our practices or website operations. The most recent version will always be available on our website.

11. Contact Information

If you have any questions about this policy or how personal data is handled, please contact our store using the details below:

E-mail: client@auravivane.com

Phone: +1 (646) 698-2275

Address: 1975 ALPINE DR, FERNLEY, NV 89408-8643, US

Opening Hours: Monday to Friday, 9:30 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)